Civic Engagement Platform - Bangthetable

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Bangthetable (Acquired by Granicus) Headquartered in Australia and operations in USA, UK, New Zealand, Canada & India.

Bangthetable provides solutions to Government Organizations for Community Engagement and to reach out to the citizens through one of its products called Engagement HQ. 

Its an online platform for local, state and federal governments with a mission to empower communities with an equal voice on important matters. 

Domain

Community Engagement

Clients

Local, state, provincial and federal government organizations from Australia, USA, UK, Canada and New Zealand

Project Goal

Shape up the Product for better Usability and Experience for both Participant and Client facing Applications.

Responsibilities

• Championing the User Experience Management discipline and refine the product design process.
• Develop UX Strategy, Goals and Vision adhering to Business and User needs.
• Define, understand, and improve key funnels and metrics.
• Product Management which involves coming up with User Stories, Features and Enhancements in the Product.
• UI and UX Design Management which includes Managing a team of Designers, coming up with Ideas and Design Solutions.
• Build UX Models and Concepts adhering to Business and Product Goals.
• Usability Analysis, Auditing and providing recommendations for actions..

• Conversion rate for User Onboarding was increased by 25 % with the new UX model.
• Drop-off rate was significantly reduced by 60% during the registration process
• User Data Acquisition plan and User Engagement Model for better Experience has been successfully created.
• Developed Product and UX Strategy for improved user participation and Engagement on the product and services.